Returns Policy
Basically, you have the right to cancel your order within seven days of receipt of the t shirt or t shirts. If you do cancel your order, you will have your payment returned. Just email us at info@blanddesign.net with your order number (it appears at the top of your receipt which is included with the t shirt), and we will action a refund using the same method you used to pay for the order.
PROBLEM:
I've ordered the wrong size. I need a bigger/smaller shirt.
SOLUTION:
Contact us by email or phone within 14 days and then return the t-shirt to us along with your invoice and write on it the size you need.
Please ensure you return the t-shirt to us folded and packaged neatly.
We usually print the weeks' size exchanges on Tuesdays.
We can't print a new size for you until we've received your returned shirt.
We offer 1 size exchange free of charge.
PROBLEM:
My shirt has a flaw/hole/print error.
SOLUTION:
Ooops, sorry about that. Email us here info@blandddesign.net to let us know within 14 days, and we'll organise a replacement right away.
My shirt has a flaw/hole/print error.
SOLUTION:
Ooops, sorry about that. Email us here info@blandddesign.net to let us know within 14 days, and we'll organise a replacement right away.
PROBLEM:
I don't like the shirt design/colour I've received. Can I return it for a refund?
SOLUTION:
Yes you can, as long as it's unworn and returned to us neatly packaged. We'll refund your payment on receipt of the return. You must do this within seven days of receiving the order.
PROBLEM:
You've sent me the wrong t-shirt.
SOLUTION:
Ooops, apologies. We do make the occasional packing error.
Email us here info@blandddesign.net to let us know the details and we'll get the right one sent to you.
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Please note: if you give us an incorrect or incomplete address and this causes your order not to be delivered, we reserve the right to wait until the order is returned to us by the mail service before reshipping your order. This can take up to 8 weeks for non European mail as it's returned to us via surface mail.
